As an admin, you don’t have to go it alone! Setting up admin access for others on your team is simple.
7 minute read
With a little help
We all need a little help sometimes, even admins.
Pick a tier, any tier
Dropbox team accounts have several different admin tiers, each with its own set of capabilities and permissions. Tiered admins are available to Dropbox teams on Business Plus, Advanced, or Enterprise plans. Admins on a Standard team all have the same level of permissions (team admin).
Team admin
User management admin
Support admin
Billing admin
Content admin
Compliance admin
Reporting admin
Security admin
With great power comes great responsibility
As an admin, giving another user admin access can be a great help to you. But before you do that, there are a few things to consider.
Security admin best practices
A security admin is essential to safeguard your organization's data from unauthorized access, breaches, and potential cyber threats.
They proactively manage permissions, monitor activity logs for suspicious behaviors, and enforce security measures like multi-factor authentication, which significantly reduces risks.
By having a dedicated security admin, your organization ensures ongoing data protection, compliance with regulations, and minimizes the chance of data loss or leaks, creating a more secure environment for collaboration.
Delegate better
Granting admin rights to others will make your life easier, but that doesn’t mean you need to give everyone access to everything. In the admin console on the Members page, you can give admin permissions to anyone you choose and pick which type of admin they’ll be.
Team admin best practices
Team admins have the highest level of control. They can set security and sharing permissions for the whole team, create other admins, and manage users. Usually small teams only need one team admin, but if your organization is growing rapidly, it might be best to assign another team admin.
User management admin best practices
Need a few extra hands to manage users as they transition in and out of your company? No problem. When you make someone a user management admin, they’ll be able to add and remove team members, manage groups, and view your team's activity feed.
Support admin best practices
Help desk tickets can pile up fast when you don’t have enough admins to tackle tasks. Support admins can reset passwords, manage basic account security, and view activity logs for users.
Billing admin best practices
A billing admin is essential for managing your organization's subscriptions, licenses, and overall costs effectively. They ensure that you’re using the correct number of licenses, keep track of renewal dates, and update billing information to prevent disruptions in service.
With a Billing Admin, you can stay on top of expenses, optimize your subscription plan based on team needs, and ensure the organization doesn’t incur unnecessary charges.
Content admin best practices
A content admin helps ensure your organization's files and folders are organized, accessible, and secure by managing permissions, folder structures, and content organization.
They can enforce best practices for naming conventions and access controls, ensuring sensitive information is protected while also making it easy for team members to collaborate.
Additionally, a content admin can monitor file activity, remove outdated content, and optimize storage usage, contributing to more efficient and secure workflows.
Compliance admin best practices
A compliance admin ensures that your organization adheres to data protection regulations and industry standards, safeguarding sensitive information.
They manage data retention and disposition policies and legal holds. Having a compliance admin helps reduce the risk of compliance violations, enhances data security, and supports audits, ensuring your organization meets all necessary legal obligations.
Reporting admin best practices
A reporting admin is important for gaining insights into how your team is using the platform, helping to identify trends in storage usage, file access, and collaboration patterns.
They can generate custom reports to monitor team activity, track storage costs, and detect any unusual or potentially risky behavior, which aids in decision-making and resource management.
With a reporting admin, you can make data-driven adjustments to improve efficiency, security, and compliance across your organization.
Security admin best practices
A security admin is essential to safeguard your organization's data from unauthorized access, breaches, and potential cyber threats.
They proactively manage permissions, monitor activity logs for suspicious behaviors, and enforce security measures like multi-factor authentication, which significantly reduces risks.
By having a dedicated security admin, your organization ensures ongoing data protection, compliance with regulations, and minimizes the chance of data loss or leaks, creating a more secure environment for collaboration.
Delegate better
Granting admin rights to others will make your life easier, but that doesn’t mean you need to give everyone access to everything. In the admin console on the Members page, you can give admin permissions to anyone you choose and pick which type of admin they’ll be.
Team admin best practices
Team admins have the highest level of control. They can set security and sharing permissions for the whole team, create other admins, and manage users. Usually small teams only need one team admin, but if your organization is growing rapidly, it might be best to assign another team admin.
User management admin best practices
Need a few extra hands to manage users as they transition in and out of your company? No problem. When you make someone a user management admin, they’ll be able to add and remove team members, manage groups, and view your team's activity feed.
Support admin best practices
Help desk tickets can pile up fast when you don’t have enough admins to tackle tasks. Support admins can reset passwords, manage basic account security, and view activity logs for users.
Billing admin best practices
A billing admin is essential for managing your organization's subscriptions, licenses, and overall costs effectively. They ensure that you’re using the correct number of licenses, keep track of renewal dates, and update billing information to prevent disruptions in service.
With a Billing Admin, you can stay on top of expenses, optimize your subscription plan based on team needs, and ensure the organization doesn’t incur unnecessary charges.
Content admin best practices
A content admin helps ensure your organization's files and folders are organized, accessible, and secure by managing permissions, folder structures, and content organization.
They can enforce best practices for naming conventions and access controls, ensuring sensitive information is protected while also making it easy for team members to collaborate.
Additionally, a content admin can monitor file activity, remove outdated content, and optimize storage usage, contributing to more efficient and secure workflows.
Compliance admin best practices
A compliance admin ensures that your organization adheres to data protection regulations and industry standards, safeguarding sensitive information.
They manage data retention and disposition policies and legal holds. Having a compliance admin helps reduce the risk of compliance violations, enhances data security, and supports audits, ensuring your organization meets all necessary legal obligations.
Reporting admin best practices
A reporting admin is important for gaining insights into how your team is using the platform, helping to identify trends in storage usage, file access, and collaboration patterns.
They can generate custom reports to monitor team activity, track storage costs, and detect any unusual or potentially risky behavior, which aids in decision-making and resource management.
With a reporting admin, you can make data-driven adjustments to improve efficiency, security, and compliance across your organization.
Security admin best practices
A security admin is essential to safeguard your organization's data from unauthorized access, breaches, and potential cyber threats.
They proactively manage permissions, monitor activity logs for suspicious behaviors, and enforce security measures like multi-factor authentication, which significantly reduces risks.
By having a dedicated security admin, your organization ensures ongoing data protection, compliance with regulations, and minimizes the chance of data loss or leaks, creating a more secure environment for collaboration.
Giving admin access
Follow the simple steps below to learn how to give admin access to your team.
How to add or change an admin
Log in to dropbox.com with your admin credentials.
Click Admin console.
Click Members.
Click the “…” (ellipsis) next to the member you want to make an admin.
Click Make admin.
Select the correct admin permission level in the pop-up window and click Add.
Click Ok.
If a team uses Dropbox Replay, its team admins will automatically be assigned as admins in Replay.
Admins can’t be assigned for Replay alone. To assign a specific team member as a Dropbox Replay admin, they need to be added as a team admin in the admin console.
