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What can I do to make my team’s account even more secure?
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What can I do to make my team’s account even more secure?

We know how important security is to you and your company. That’s why Dropbox offers plenty of features to help keep your team’s Dropbox account safe.

12 minute read

Customize security to your team's needs

Dropbox is designed with safety features that keep your organization’s data safe. If you’re a Dropbox admin, you can add and customize these features to fit your team’s security needs.

Built-in security

With so much work taking place online, we can understand how security is a top priority. That’s why Dropbox works behind the scenes to protect your data, intellectual property, and IP address.

Here are some of the security features Dropbox team accounts offer:

Learn more about these and other security features.

Protect your data

Interested in how you can keep your organization's data safe and secure your team’s activity?

User-managed sharing

Admins can give their users management abilities, too.

Users can set sharing permissions on user-managed folders and, as the admin, you can allow this on Team folders as well. Admins can change this setting in the Content tab of the admin console.

Enterprise Data Protection (EDP) integration

As more and more people use their own devices for work, the risk of security breaches and leaks increases.

Dropbox team accounts integrate with Windows 10 Enterprise Data Protection to make sure that files added to Dropbox accounts from EDP-enables machines are protected by default.

Fight ransomware

If for some reason you’ve been exposed to ransomware, files in your Dropbox account are protected. Dropbox team accounts let you restore previous versions of files, which means you can access versions of your content from before the attack.

Getting some extra help

As an admin, you might use other tools and software to help create a more robust and secure environment for your team.


If you already use third-party security software or apps, it may be one of the many security partners available for integration with Dropbox.


Want to see if your favorite app or software is included? Check out our app integration page.

Super secure log-in

We know that keeping your data safe is critical, which is why we have two options for making sure log-ins are secure.

Check out both options, and choose the best fit for your team. Keep in mind that these options are designed to be used separately, not combined.

Two-step verification

One great optional security measure is two-step verification. When it’s enabled, Dropbox requires a six-digit security code or key in addition to a password at log in. This gives all of your users an added layer of security.

Single sign-on (SSO)

Single sign-on(SSO) allows users to access Dropbox team accounts by logging into a central identity provider. If your organization uses one, you can put the identity provider you already trust in charge of authentication.

It makes things easier and more secure for everyone, with one less unique password to remember.

If you set up SSO, some Dropbox security features (like two-step verification or self-serve password resets), will no longer be in effect.

This is because your identity provider is now handling all aspects of authentication, letting you add more layers of security.

Account security tools for Dropbox Enterprise teams

If you’re the admin of an Enterprise account, Dropbox offers even more ways to keep all your data and your teams secure. Get to know some of the Enterprise-only security features that you can enable.

Enterprise mobility management (EMM)

To combat the increased risks of security breaches posed by employees using their own smartphones, laptops, tablets, and more to access company systems, companies often adopt an EMM framework.

EMM refers to the systems that companies use—including software, people, and processes—to manage their data when employees use it across a wide range of mobile devices. With EMM, team admins can restrict mobile app usage to managed devices, gain visibility into app usage, and remote wipe lost or stolen devices.

To use this feature, admins need to engage with a third-party EMM provider to manage mobile device access at their company.

To turn on this feature in Dropbox:

  1. Log in to dropbox.com with your admin credentials.

  2. Click Admin console in the left sidebar.

  3. Click Settings.

  4. Under Security, click Enterprise Mobility Management (EMM).

Setting global permissions

Imagine that as the team’s admin, you’ve decided you want to block the sharing of files and folders outside of your team. Watch how to set global permissions.

Personal accounts stay personal

If any of your team members have linked their personal and work accounts, you won’t be able to see files or folders in their personal accounts, even though you’re the team admin.

So, if your team comes to you wondering if you’ve seen their personal accounts, you can reassure them you only have visibility and control over Dropbox team accounts.

Adjusting your security settings

Now that you know about the security settings you can put in place, try adjusting your own settings now.

Start at the admin console - Adjusting your security settings

Start at the admin console

As always, start at the admin console, then click Settings and scroll down to Security.

Common questions about securing your Dropbox team account

Got a question about how to secure your team’s account? We’ve likely got an answer. If you have a question that’s not listed here, check our help center for more answers.

How do I set up SSO?

Before you enable SSO, you first need to go to your identity provider and follow their configuration instructions.

Then, go to your admin console, click Settings, and select Single sign-on under Security. Select whether you want SSO to be optional or required, then follow the instructions.

How do I protect my Dropbox account?

  • Add another admin - Adding an additional admin to your Dropbox account enhances security by ensuring backup if the primary admin is unavailable.
    It also divides responsibilities to reduce oversights, improves response to security threats, and minimizes the risk of a single point of failure.

  • ​Turn on two-step verification - Two-step verification is an effective way to protect your account from unauthorized access. When logging in to your Dropbox account, you'll need to enter a code sent to your phone or generated by a mobile authenticator app.

  • ​Set up SSO (Advanced and Enterprise Plans) - With single sign-on (SSO), team members can access Dropbox by signing in to a central identity provider. This means your team can access Dropbox without having to remember another password.

  • ​Password Control - Password control helps admins keep their Dropbox team account secure by requiring team members to create strong passwords.

How do I recover deleted files?

Dropbox makes recovering deleted files easy.

  1. Log in to dropbox.com.

  2. Click Deleted files in the left sidebar.

  3. Click on the name of the deleted file or folder you want to recover.

    • You can select multiple files or folders at once by clicking the checkbox icon.

  4. Click Restore.

You don’t need to log in to the admin console first to do this.

Continue learning about Dropbox security settings with a live instructor, and join the Dropbox Community to share resources with others.