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What can I do with the admin console?
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What can I do with the admin console?

Everything you need to manage your team in Dropbox is available in the admin console. The admin console saves time by displaying key insights into your team’s activities, and providing shortcuts to essential admin actions.

6 minute read

Dropbox admin console

Whether you’re new to the admin console, or you just haven’t visited it in a long time, it’s always helpful to get a tour. No matter the size of your team, you’ll find plenty of tools here to make your life easier.

Dropbox admin console features

The admin console has a number of features to help you make the most of your team’s Dropbox experience.

Security

Keeping your data secure is our top priority. That’s why you can use Dropbox with existing security tools, like integrating third-party applications you already use as a team, or more custom solutions like using the Dropbox business API to build in-house apps that integrate Dropbox into your business processes.

As an admin, you can:

Monitoring

The Dashboard shows how often team members use their accounts. You can view active users on your team, storage space usage, as well as the number of shared links and active shared folders.

You can filter this data to view activity from the past week, month, or six months.

Management

The admin console simplifies managing your organization’s productivity tools.

As a team admin, you can:

  • Automate account management: Integrate with an existing Active Directory system to create or remove accounts automatically, and manage membership directly through Active Directory.

  • Enable single sign-on (SSO): Allow team members to access Dropbox using your central identity provider.

You can also manage how your organization uses Dropbox team accounts on mobile devices. With Enterprise Mobility Management (EMM), you can oversee app usage, networks, and devices. Partnering with third-party EMM providers gives you even more control over how members use the Dropbox mobile app.

Note: Enterprise Mobility Management (EMM) is available to Dropbox teams on the Enterprise plan.

Enabling single sign-on (SSO) through the admin console

SSO makes logging in more quickly and more securely for your team. You can put the identity management provider you already trust in charge of authentication, and team members can access Dropbox without another password to manage.

  1. Log in to dropbox.com with your admin credentials.

  2. Click Admin console in the left sidebar.

  3. Click Settings in the left sidebar.

  4. Under Security, click Single sign-on.
    Choose between making SSO optional, or required for your team.

  5. If you’re using an existing identity provider, you can enter the sign-in URL and X.509 certificate from your provider.

Note: SSO integration is only available to Dropbox teams on an Advanced or Enterprise plan.

Navigate the console

The admin console is the central place for adding or removing users, monitoring members' activity, setting your team's security options, and managing your billing information. Depending on your admin tier, you’ll see different tabs within the admin console.

Dashboard - Navigate the console

Dashboard

Available to all admins except the Billing and Content admins, the Dashboard allows you to gather insights on your team’s usage, the tools included in your plan, and provides an at-a-glance view of security.

Track your team's activity

Activity logs are available in the admin console for certain admin roles of Dropbox teams. A team admin can see the team’s full activity, while other admins can only track the activity of a selected user.

Admins usually want to see their team’s activity to troubleshoot a problem or understand what happened and when. If a team member accidentally deleted a file, the admin can track the team’s activity to see when it happened and work to restore the file.

What is the Activity page? - Track your team's activity

What is the Activity page?

The Activity page is the place where you can see a record of the actions taken by your team.

It helps admins see how often their team uses Dropbox, who’s using it, and for what. Admins can also use the Activity page to investigate and fix minor issues like accidental file deletions.

When should you ask for help?

As the team admin, you’re the first point of contact for your team. But what happens when you need help?

Dropbox has plenty of resources to help you find the answers you need. Visit our help center or community forum if you’re stuck, or check the other Dropbox learning resources for answers.

You can find all of the help options available to you, and see how to contact us in the Help page of the admin console.